Meet "Piper"

What is "Piper" and how does it work ?

Piper is our new industry leading automated "text bot" to help make your experience with MIAFS insurance second to none. Just send a text message to 586-913-8989 and type in the word "menu", to see all of Pipers helpful commands.

Proof of Insurance

Misplaced your proof of insurance? Pulled over and an officer is requesting your most recent insurance documents. Just text Piper, the number "1" or type "proof of insurance" and Piper will send proof of your insurance directly to your cell phone in seconds.

Request a Quote via your cell phone

Just text Piper, the number "2", or type "request a quote" Piper will alert our office you need a quote and one of our agents will promptly respond.

Add a Vehicle

Stuck at the dealership after business hours, or there on a Saturday when our office is closed? Just type the number "3" or type "add a vehicle". Piper will ask for make, model and year. Piper will then issue you a proof of insurance directly to your cell phone, for you to provide to the dealership.

Update Your Lien Holder

Need to change a lien holder / bank on your home policy? Type in the number "4" or type "update lienholder". Make your needed changes.

Refer a Friend

Happy with our agency and have a friend that you want to refer to us? Type the number "5" or type "refer a friend" and Piper will send you a form to submit the referral.

Update Contact Information

Did you change your cell phone number or email address? Type in the number "6" or "Update Contact" and Piper will allow you to update your contact information on the fly.